Jim Daunis

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Activity overview

Latest activity by Jim Daunis
  • Jim Daunis created an article,

    What happens if someone buys my item and then returns it damaged?

    As soon as Sella takes possession of your items, they’re fully insured against damage, theft, and loss. That means that if any of your items are damaged, stolen, or lost after you hand them over to...

  • Jim Daunis created an article,

    What does it mean if an item is abandoned?

    If Sella notifies you that there is action required on one of your items, then you have 28 days to complete that action. Examples of “action required” would be when we need you to approve a listing...

  • Jim Daunis created an article,

    I received a notification that I need to take action. What does that mean?

    At Sella, we pride ourselves on handling all the hassles of reselling online. With that said, sometimes we need your input! If you’ve received a notification that there’s action required on your ac...

  • Jim Daunis created an article,

    How do payments work at Sella?

    When you sign up to sell with us, you’ll provide credit or debit card information so that we can charge you for any costs associated with selling your items. To manage your card information, login ...

  • Jim Daunis created an article,

    How does Sella keep me safe?

    There are three main ways that Sella works to keep customers safe. We’ve got communication covered.We communicate directly with buyers, so you don’t have to. You’ll never have to meet up with a str...

  • Jim Daunis created an article,

    Why do I need to provide my SSN to cash out?

    Sella and Stripe are required to abide by what are called Know Your Customer (KYC) laws. These guidelines and regulations require us to verify our customers’ identities in order to protect ourselve...

  • Jim Daunis created an article,

    How do I delete my account?

    We’re sorry to see you go, but if you’d like to delete your account and associated information, you can do so through the Sella site. Here are steps to permanently delete your account:1. Login to o...

  • Jim Daunis created an article,

    Can I mail in my items?

    Yes, you can mail your items to Sella! Sella Mail-In is just like our standard selling service, but instead of handing your items to a local Hub, you can ship them to Sella directly with a prepaid ...